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最近更新时间2005-5-27 15:01:57   浏览次数:57
文章ID:28508
文章标题:关于MSA1500和MSA20 firmware的升级
文章关键字:,OI050211_EW02_0
文章路径:http://www.icare.hp.com.cn/techcenter_staticarticle/28508/28508.html
 

DESCRIPTION

Important new firmware is now available for the MSA1500cs and MSA20. A firmware flash utility is available for download that incorporated firmware ver. 4.94 for the MSA1500cs and firmware ver. 1.28 for the MSA20. HP recommends upgrading to this new firmware at the next scheduled maintenance window or as soon as practical.

SCOPE

This firmware applies to all MSA1500cs and/or MSA20 products.

RESOLUTION

Summary of Changes: Firmware 4.94 and 1.28 will successfully address the following issues:

MSA1500 cs 4.94FW

  • Due to parts availability, future controllers will have alternate memory components that are functionally identical to existing components but will require firmware version 4.94. Redundant controllers require matching firmware versions, therefore an upgrade to 4.94 is required.
  • Improves Performance seen over prior FW
  • Intermittent critical lockups during heavy I/O on the same dual channel SCSI I/O module
  • Improves interaction with MSA20

For further details see the 4.94 firmware release notes provided with the download packages.

MSA20 1.28FW

  • Addressed an issue with write operations to cache NVRAM that could cause the MSA20 to become unresponsive.
  • Addressed an issue where the MSA20 could repeatedly attempt to read data from an area of the disk drive previously flagged with an uncorrectable error. This could cause the MSA20 to become unresponsive.

For further details see the 1.28 firmware release notes provided with the download packages.

NOTE THE FOLLOWING:

    1) There is a specific MSA1500 cs 4.94/1.26 limitation when MSA20 (SATA) is behind MSA1500 with RAID 0 or RAID 1+ 0:

      • a minimum of 4 drives is required per RAID set
      • RAID 0 and RAID 1+ 0 are NOT supported on Windows 64bit servers.
      • For required driver modifications in RAID 0 and RAID 1+ 0 volumes running Linux, refer to the following:

          No modifications are required unless using SLES 9 and/or the 8.00.00-22 QLogic driver. If you are using SLES9 and/or the 8.00.00-22, then RAID 0 and RAID 1+ 0 are not supported unless the maximum transfer size is limited in the driver by taking the following action:

          A) Obtain and un-tar the HBA driver package:

          tar -xvzf hp_qla2x00-2004-10-19.tar.gz

          B) Install the QLogic HBA drivers from the source RPM file:

rpm -Uvh hpqla2x00src-8.00.00-22.linux.rpm

          C) Change directory to the location of the QLogic source files:

          cd /opt/hp/src/hp_qla2x00src/qla2xxx-8.00.00

          D) Edit the file qla_os.c and change the value of the variable ".max_sectors":

          original value -> .max_sectors 0xffff

          change to... -> .max_sectors 0x0400

          E) Rebuild the driver (requires kernel source files to be installed):

          cd /opt/hp/src/hp_qla2x00src/./build_driver

          F) Unload and reload the driver to ensure new driver is in active:

          rmmod qla2300

          modprobe qla2300

    2) When updating MSA1000 FW (4.32) in a MSA1500 enclosure the MSA flash utility will not work unless all attached JBODs are disconnected.

      • This is not an issue when cloning from MSA1000 FW to MSA1500 cs FW
      • This is an issue if a customer is migrating from an MSA1000 to MSA1500 cs or if they are replacing a MSA1500 single controller failure (spares ship with 4.32).
      • Workaround: Disconnect all JBODs & the flash utility will work fine, this has been added to the latest utility documentation.
      • Long term: Development team will update flash utility on the web. Check latest FW release notes for any changes.

SERVICE ACTION

All customers should update to this new firmware as soon as practical or at the next maintenance window.

http://www.hp.com/go/msa1500cs

      or

www.hp.com (click storage , click storage array systems, and then click HP StorageWorks Modular Smart Array 1500 cs)

This Service Action is customer-installable. Customer Self Repair (CSR) should be attempted as a first option.

  • Warranty information: www.hp.com (click support & drivers, click See support and troubleshooting information, type the appropriate product name in the field, and click the appropriate listing)
  • Warranty extensions and upgrades: www.hp.com/hps/carepack
  • Worldwide telephone numbers for technical support: www.hp.com (click contact hp, and then click worldwide sales and services directory in the "find HP" section)

ORIGINATOR: Anne Capo
CURRENT CONTACT: Ramon Delgado
HARDWARE PLATFORMS AFFECTED: StorageWorks Modular Smart Array 1500, StorageWorks Modular Smart Array 20
COMPONENTS AFFECTED: Non-hardware specific
OPERATING SYSTEMS AFFECTED: Non-OS Specific
SOFTWARE AFFECTED: Enterprise Storage Software Array Configuration Utility
THIRD PARTY PRODUCTS AFFECTED: None
GEOGRAPHIC AREAS AFFECTED: Worldwide
DOWNLOADABLE FILES: Flash Utility and Firmware Version 4.94/1.28
ISSUE NUMBER(S): NA
CREATE SERVICE ADVISORY: No
CREATE CUSTOMER ADVISORY: No
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MSA1500, MSA20
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